moCa Cleveland is committed to providing an accessible and welcoming experience for all visitors, both onsite and online. We are continually working to improve user experience for all and welcome feedback about moCa’s accessibility.

​

To provide feedback or ask access-related questions, please contact us directly via:

​

▶ Email: access@mocacleveland.org

​

▶ Phone: 216.658.6929

​

▶ In person: 11400 Euclid Avenue, Cleveland, OH 44106 

Monday-Friday 9AM-5PM (hours may vary by time of year; 

please call ahead to ensure someone can meet with you when you arrive).

​

Accessibility practices and visitor accommodations are outlined below:

 

AT THE MUSEUM:

For assistance during your visit, Engagement Guides are located throughout the museum to answer your questions and support your visit. 

 

Admission

moCa Cleveland is free to all those who live in Ohio and all youth 18 years old and under.

$10 for adults who live outside of Ohio.

 

Accessible Entrance

moCa’s main entrance, located off of Euclid Avenue, has a revolving door and two push-pull doors. One door is manual and one is automatic with a push button.

 

Stairs & Elevator

moCa is a four-story building, with galleries located on the ground, second, and fourth floors. The third floor has two classrooms with hands-on activities. All floors are accessible by elevator, by our Kohl Monumental Staircase, and by our interior staircase. Sensory advisory: The interior staircase is painted a vibrant yellow and often has sound work playing throughout. 

 

Seating

Seating is available on all floors of the museum. Soft furniture is located on the ground, third, and fourth floors. Benches are located in all gallery spaces. 

 

Restrooms

Accessible gendered bathrooms are on the ground level, located beside Gund Commons. There is a manual door to the bathroom vestibule that may be heavy. Please visit the nearby Welcome Center for support. 

 

Two single-stall, all-gender restrooms are located on the third floor.

 

Water Fountains

Water fountains are located near the ground floor bathrooms and on the third floor, across from the bathrooms. Personal water bottles may be used outside of gallery spaces. No food or drink is allowed in the galleries. 

 

Service Animals

Service animals are welcome at the museum. Occasionally, exhibitions may have restrictions based on loan agreements and preventative conservation requirements. We will update this section accordingly.

 

Wheelchairs

All levels of the museum are wheelchair accessible, with the exception of the Kulas Overlook, which is a 5’ by 6’ platform that looks over a portion of the Mueller Family gallery on the fourth floor. The Kulas Overlook is only accessible by a staircase with 28 stairs. 

 

moCa has two manual and two transport wheelchairs available free-of-charge on a first-come, first-serve basis. Please ask for assistance at the Welcome Center. Motorized wheelchairs are allowed in the museum. 

 

Gallery Lighting

Lighting in the galleries may be lower to protect sensitive artworks. 

 

Air Circulation

Galleries and most rooms in the facility have a complete exchange of fresh air within a ten minute period. Our HVAC system includes MERV 14 filtration to arrest most particulates.

 

Printed Material

Large-print checklists and exhibition texts are available by request at the Welcome Center.

​

Audio transcripts of exhibition essays and wall text are available on our website, at www.mocacleveland.org/AD.

 

Sensory-Friendly Spaces

At this time, there is not a designated sensory-friendly space within the museum. The ground floor Gund Commons and the classrooms on the third floor are usually quieter and less crowded than the galleries. There is natural or low light and comfortable seating in these spaces, where you can take a break.

​

EXHIBITIONS

This section will be updated seasonally to provide access information about current exhibitions. 

​

PUBLIC PROGRAMS & EVENTS

Wheelchair-accessible seating is available for all programming at moCa. 

 

moCa uses live captioning during public lectures and discussions on a case-by-case basis. The museum also hosts ASL interpreters at public programs on a case-by-case basis. If you would like to request live captioning or ASL interpretation at an event, please email ngrave@mocacleveland.org at least two weeks in advance of the program. 

​

Open captioning is available for all Zoom-hosted programs. 

 

We currently do not have assistive listening devices available. Engagement Guides are stationed throughout the museum to answer questions and facilitate art experiences. For guided tour requests, please use the form at this link.

 

WEB ACCESSIBILITY

moCa is committed to facilitating an accessible, user-friendly web experience on our website, www.mocacleveland.org. moCa’s website is partially conformant with the World Wide Web Consortium’s (WC3) Web Content Accessibility Guidelines (WCAG) 2.1 level AA and the museum is working toward full conformance.

​

We welcome your feedback on the accessibility of this website. Please write to Sr. Operations Officer, Tom Poole, at tpoole@mocacleveland.org with questions or suggestions.

​

​