Community Programs Manager
About
Department: Engagement
Status: Full-time, Exempt
moCa &
its workforce
As Northeast Ohio's premier site for contemporary art, moCa advances the critical role that art and artists play in our world. Grounded in Cleveland and engaged in the global cultural ecosystem, we focus on art now to open and connect people to new possibilities. Our work culture is passion-driven, inclusive, fast-paced, collaborative, and fun. We value and support an enterprising staff who anticipate and react nimbly to change, embrace new opportunities, embrace and learn from failure, and face challenges responsibly and thoughtfully. moCa is the people who help to realize its mission and each employee has agency and accountability for moCa's success and value to our community and audiences.
Job objective
The Community Programs Manager plays an important role in fostering relationships by creating and delivering impactful community programs focused on learning and enrichment, as well as tracking and helping to evaluate the impact of our community engagement work. This position will manage program creation and delivery, steward certain community partnerships, and support evaluation of visitor experiences and attendance.
Essential duties &
responsibilities
Designs, implements, and helps to evaluate arts-centered, learning and enrichment-focused public programs and workshops, both onsite and offsite. This includes interactive family and community events and initiatives for youth and senior citizens.
Works closely with the Senior Engagement Officer to develop relationships with leaders representing key audiences, such as local school administration and faculty, artists, non-profit directors, and civic representatives
Coordinates contractors and volunteers associated with engagement and programming initiatives.
Manages and helps to analyze visitor satisfaction surveys and attendance tracking.
Prepares analytical reports based on data trends to support strategic decision-making and fundraising by moCa’s senior leadership team
Promotes the museum's engagement initiatives and shares best practices by representing moCa at public programs, private development events, and industry conferences. Note: The duties above are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of the Kohl Executive Director to assign other tasks of a similar nature or level of responsibility nor does it imply an employment contract.
Minimum
qualifications
Education: Four-year degree from an accredited institution in Arts Education, Education, Arts Administration, Fine Arts, or a related field preferred.
Experience: 3+ years professional level experience in non-profit engagement, education, and/or community organizing with demonstrated experience in impact assessment & reporting.
Strong ability to analyze data and use findings to drive decision-making.
Demonstrated commitment to and success in managing learning programs that center community engagement
Travel (local): Reliable transportation and a valid driver's license.
1 to 2 years of demonstrated experience managing multiple tasks and projects.
KNOWLEDGE, SKILLS & ABILITIES
Adaptability: Navigates and adapts to changing priorities/work environments.
Alignment: Represents moCa in a positive light in interactions and communications.
Art & Culture: Demonstrates a proficient appreciation and knowledge of both contemporary art and culture.
Communication: Communicates (both verbally and in written English) with an advanced level of awareness, confidence, and fluency to moderate panels, present compelling arguments, persuade diverse audiences, and drive action that furthers the museum's strategic objectives.
Equal Opportunity: Commits to modeling best practices and holding oneself and direct reports accountable for engaging successfully with people of all backgrounds.
Fundraising Acquisition: An intermediate understanding of fundraising techniques and strategies; ability to clearly articulate the museum's mission, programs, and impact in a compelling manner.
Fundraising Management: Has an awareness of fundraising budgets, funding types, categorizing income sources, and reading basic reports.
Independence: Learns and executes tasks autonomously, develops and optimizes processes for efficiency, consistently maintains exceptional focus to complete tasks independently, and makes well-informed decisions with minimal oversight.
People Management: Collaborates and fosters strong team relationships, provides structured coaching and developmental feedback to direct reports, and actively participates in and contributes to team development initiatives/goals.
Reliability: Reliably fulfills obligations, consistently meets or exceeds deadlines, and proactively contributes to refining and improving established policies and procedures.
Tech & Tools: Uses computer systems and programs (i.e., Microsoft Office, Google Workspace, Milanote, and/or role-specific technology) with competency and efficiency.
Writing/Editing: Possesses proficient writing and editing skills - develops compelling and engaging content, executes thorough editing to refine content for clarity, coherence, and impact, and applies advanced writing techniques to enhance readability and user experience.
PHYSICAL DEMANDS
Sitting (continuously), standing (occasionally), and moving among various areas of the facility (occasionally).
Listening and exchanging information in-person, by phone, and computer (frequently).
Lifting and carrying up to 15 pounds (occasionally).
Using hands for simple & power grasping, pushing & pulling, and fine manipulation (continuously).
Operating a computer and keyboarding (continuously).
Reaching above shoulder level, at waist level, and below waist level (occasionally).
Bending (waist level), twisting (waist level), squatting, kneeling, and balancing (occasionally).
Climbing stairs (frequently) and/or ladders (occasionally).
WORK ENVIRONMENT
Open-concept office with transparent walls, natural, and artificial light, and concrete floors.
This position is eligible for a hybrid work schedule under moCa’s RWA policy.
Frequently required to travel locally for work.
As directed, this position is required to work weekends and/or evenings.
Benefits
Eligible for medical, dental, and vision benefits
Eligible for 403(b) Savings Plan
2 weeks paid vacation, 13 paid holidays
Reporting
relationship
Reports to Senior Engagement Officer
All moCa staff
are expected to be
Curious and open-minded lifelong learners who enjoy new ideas and perspectives Inspired by and interested in contemporary art and culture
Committed to diversity, equity, inclusion, and accessibility
Responsive, flexible, and adaptive to regularly changing content and needs
Self-starters who are enterprising in their time and resource management
Respectful, collaborative, caring team players
Salary range
$48-58K
To apply
Interested candidates should fill out the application form at
mocacleveland.org/application and include:
Applicants should not reach out directly to moCa staff with materials or questions.
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The duties above are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of the Kohl Executive Director to assign other tasks of a similar nature or level of responsibility nor does it imply an employment contract. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.
We are an equal opportunity employer and prohibit discrimination and harassment of any kind based on any characteristic protected by federal, state, or local laws. moCa is dedicated to providing reasonable accommodations to qualified individuals with disabilities to perform essential job functions and enjoy equal employment benefits. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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