Security Officer
About
Department: Operations
Status: Part-time up to 28 hrs/week; Non-exempt
moCa &
its workforce
As Northeast Ohio's premier site for contemporary art, moCa advances the critical role that art and artists play in our world. Grounded in Cleveland and engaged in the global cultural ecosystem, we focus on art now to open and connect people to new possibilities. Our work culture is passion-driven, inclusive, fast-paced, collaborative, and fun. We value and support an enterprising staff who anticipate and react nimbly to change, embrace new opportunities, embrace and learn from failure, and face challenges responsibly and thoughtfully. moCa is the people who help to realize its mission and each employee has agency and accountability for moCa's success and value to our community and audiences.
Job objective
The Security Officer supports the operational functionality, safety, and security of the museum’s physical environment. Key responsibilities include monitoring facility operations, supporting administrative and gallery activities, and ensuring exhibitions and daily operations run securely. This role maintains familiarity with current Engagement practices to provide additional support for this department as needed.
Essential duties &
responsibilities
Security Officer on Duty
● Serve in the capacity of Security Officer on Duty, maintaining a visible and proactive presence to ensure the safety and security of the facility, artwork, and occupants.
● Perform opening and closing security inspections and operate monitoring equipment at the security desk to supervise building activity, manage deliveries, and maintain a secure environment.
● Manage access control by issuing keys and access cards to staff, vendors, and contractors while supervising administrative guest entry and ensuring adherence to access protocols.
● Maintain awareness of facility operations, promptly address security breaches, take appropriate actions, and log/report incidents.
● Supervise gallery activities and indirectly oversee Engagement Guides to ensure the safety of visitors, staff, and artwork.
Engagement Support
● Be prepared to initiate and lead interaction with diverse museum visitors using question-based, art object-focused, developmentally appropriate methods about new, frequently changing material, ideas, and exhibitions.
● Provide additional gallery, event, and Welcome Center support when needed.
● Perform Welcome Center operations, including visitor introduction and wayfinding, demographic recording, and admission and merchandise point of sale.
● Communicate daily operations to Engagement Guides and perform other Engagement-oriented tasks as needed and directed by the Visitor Experience Manager.
● Act as Engagement Guide team lead when designated by Visitor Experience Manager.
Note: The duties above are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of the Kohl Executive Director to assign other tasks of a similar nature or level of responsibility nor does it imply an employment contract.
Minimum
qualifications
● Education: High School Diploma (or equivalent) required.
● Experience: 1-2 years of security experience, museum experience preferred; prior experience managing facilities or safety programs a plus.
Knowledge, Skills, and Abilities
● Adaptability: Navigates and adapts to changing priorities/work environments.
● Alignment: Represents moCa in a positive light in interactions and communications.
● Art & Culture: Demonstrates a proficient appreciation and knowledge of both contemporary art and culture.
● Communication: Communicates (both verbally and in written English) with an intermediate level of awareness, confidence, and fluency to ensure the successful operation of the museum.
● DEIA: Commits to collaborating with diverse populations, demonstrating an understanding of diversity, equity, inclusion, and accessibility (DEIA) principles.
● Fundraising Acquisition: An intermediate understanding of fundraising techniques and strategies; ability to clearly articulate the museum's mission, programs, and impact in a compelling manner.
● Independence: Learns and executes tasks with growing autonomy, documents processes comprehensively, consistently maintains focus to complete tasks independently, and makes timely decisions with minimal guidance.
● Relationship Management: Builds relationships and collaborates effectively, provides basic coaching and support to direct reports, and demonstrates willingness to learn and adapt to new management responsibilities.
● Reliability: Reliably fulfills obligations, consistently meets or exceeds deadlines, and proactively contributes to refining and improving established policies and procedures.
● Tech & Tools: Uses computer systems and programs (i.e., Microsoft Office, Google Workspace, and/or role-specific technology) with competency and efficiency.
● Writing/Editing: Possesses beginner business writing skills - drafts coherent content, makes edits for punctuation and spelling, and uses a professional style and tone.
Physical Demands
● Sitting (continuously), standing (occasionally), and moving among various areas of the facility (occasionally).
● Listening and exchanging information in-person, by phone, and computer (frequently).
● Lifting and carrying up to 40 pounds (occasionally).
● Using hands for simple & power grasping, pushing & pulling, and fine manipulation (continuously).
● Operating a computer and keyboarding (continuously).
● Reaching above shoulder level, at waist level, and below waist level (occasionally).
● Bending (waist level), twisting (waist level), squatting, kneeling, and balancing (occasionally).
● Climbing stairs (frequently) and/or ladders (occasionally).
Work Environment
● Office Space: Stationed at the security desk on the ground floor of the building, near the staff and delivery entrance.
● Schedule: Frequently required to work evenings and/or weekends.
Reporting
relationship
Reports to Facilities & Operations Director
All moCa staff
are expected to be
Curious and open-minded lifelong learners who enjoy new ideas and perspectives Inspired by and interested in contemporary art and culture
Committed to diversity, equity, inclusion, and accessibility
Responsive, flexible, and adaptive to regularly changing content and needs
Self-starters who are enterprising in their time and resource management
Respectful, collaborative, caring team players
Salary range
$17-18/hr
To apply
Interested candidates should fill out the application form at
mocacleveland.org/application and include:
PDF resume of relevant experience
Applicants should not reach out directly to moCa staff with materials or questions.
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The duties above are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of the Kohl Executive Director to assign other tasks of a similar nature or level of responsibility nor does it imply an employment contract. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.
moCa is committed to fostering a diverse, equitable, and inclusive workplace where people of all backgrounds can collaborate in creating, interpreting, and advancing contemporary art. We are an equal opportunity employer and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. moCa is dedicated to providing reasonable accommodations to qualified individuals with disabilities to perform essential job functions and enjoy equal employment benefits. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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